I got this error 5 or 6 times a day. Jamesmerse.com technician come out and also tried to resolve it 2 times. It gained worst the critical fix. I gained the errors every hour. I had to switch out to mine old router. It seemed favor it just reboot 2 times within a 8 hour period. Ns scheduled another technician come come out. I have no hope the they have the right to fix my problem. The following is mine cable log.


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I need help.

TimePriorityCodeMessage
Sep 02 2015 00:18:516-NoticeI401.0TLV-11 - unrecognized OID;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:515-WarningZ00.0MIMO occasion MIMO: stored MIMO=-1 article cfg record MIMO=-1;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:203-CriticalR02.0No Ranging an answer received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:156-NoticeN/ACable Modem Reboot as result of T4 timeout ;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:063-CriticalR06.0Unicast Maintenance varying attempted - No response - Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:063-CriticalR03.0Ranging inquiry Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:063-CriticalR02.0No Ranging an answer received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:013-CriticalR06.0Unicast Maintenance varying attempted - No response - Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:013-CriticalR03.0Ranging request Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:013-CriticalR06.0Unicast Maintenance ranging attempted - No solution - Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:013-CriticalR03.0Ranging inquiry Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:18:003-CriticalR02.0No Ranging response received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:17:513-CriticalR06.0Unicast Maintenance varying attempted - No an answer - Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:17:513-CriticalR03.0Ranging request Retries exhausted;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 02 2015 00:17:513-CriticalR02.0No Ranging solution received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 01 2015 22:10:496-NoticeI401.0TLV-11 - unrecognized OID;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Sep 01 2015 22:10:495-WarningZ00.0MIMO event MIMO: stored MIMO=-1 post cfg document MIMO=-1;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:02:543-CriticalR02.0No Ranging response received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:02:543-CriticalR07.0Unicast ranging Received Abort response - initializing MAC;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:02:523-CriticalR02.0No Ranging an answer received - T3 time-out;CM-MAC=e8:6d:52:6f:8d:7e;CMTS-MAC=00:21:d8:d1:51:74;CM-QOS=1.1;CM-VER=3.0;
DownstreamBonding Channel Value
Channel ID7374757677787980
Frequency819000000 Hz825000000 Hz831000000 Hz837000000 Hz843000000 Hz849000000 Hz855000000 Hz861000000 Hz
Signal come Noise Ratio38 dB38 dB38 dB38 dB37 dB38 dB37 dB37 dB
Downstream ModulationQAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM256
Power LevelThe Downstream power Level analysis is a photo taken at the moment this web page was requested. Please Reload/Refresh this web page for a new reading
-2 dBmV -2 dBmV -2 dBmV -2 dBmV -2 dBmV -2 dBmV -3 dBmV -3 dBmV

UpstreamBonding Channel Value
Channel ID1234
Frequency17800000 Hz21100000 Hz26000000 Hz32500000 Hz
Ranging business ID2222
Symbol Rate2.560 Msym/sec2.560 Msym/sec5.120 Msym/sec5.120 Msym/sec
Power Level39 dBmV38 dBmV37 dBmV40 dBmV
Upstream Modulation<3> QPSK<5> 16QAM<3> QPSK<2> 16QAM<3> 64QAM<3> 16QAM<3> 64QAM<3> 16QAM<3> 64QAM
Ranging StatusSuccessSuccessSuccessSuccess

Signal Stats (Codewords)Bonding Channel Value
Channel ID7374757677787980
Total Unerrored Codewords13142876741313603877131361206713136206941313595707131359688613135978791313599130
Total Correctable Codewords1552018151116
Total Uncorrectable Codewords15871353141914381583149415821404