JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.


You are watching: Amz-99-wlr:us



I recently had this problem - here"s what I did: I contacted my ISP (Google Fiber) and they told me that sometimes when companies like Amazon Video or Netflix update their apps customers might need to empty the memory cache on their TVs in order for the updated app to work. They said to unplug my TV for at least 30 seconds; then, plug it back in and hold down the power button for about 20 seconds. This cleared the TVs cache and Amazon Prime Video started working again. Hope this helps!
*

*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

Did you try doing anything with the TV controls, like press the Smart Hub button on your TV remote, select Samsung Apps from the menu, and then select Prime Video?Also check out the information HERE
from Amazon on enabling Prime on various devices including TVs.

I recently had this problem - here"s what I did: I contacted my ISP (Google Fiber) and they told me that sometimes when companies like Amazon Video or Netflix update their apps customers might need to empty the memory cache on their TVs in order for the updated app to work. They said to unplug my TV for at least 30 seconds; then, plug it back in and hold down the power button for about 20 seconds. This cleared the TVs cache and Amazon Prime Video started working again. Hope this helps!
Thread starterSimilar threadsForumRepliesDate
R Question glasses/goggles for viewing Netflix or Amazon primeStreaming Video & TVs1Sep 2, 2021
L Question LG vs Amazon Prime problem - any solutions?Streaming Video & TVs3Mar 25, 2020
W Question Amazon Fire TV Stick - Can I REMOVE Prime Content?Streaming Video & TVs3Nov 4, 2019
T Amazon prime videoStreaming Video & TVs1Jan 27, 2019
T Solved! UN40EH5300 + Amazon prime not workingStreaming Video & TVs1Jan 24, 2019
R Solved! I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv programStreaming Video & TVs5Jan 23, 2019
C Solved! How do I watch Amazon Prime on my Vizio TV model # E291-A1Streaming Video & TVs1Jan 8, 2019
C Solved! Subtitles don’t work on Amazon prime on Vizio tvStreaming Video & TVs1Jan 2, 2019
L install amazon prime on vizio tvStreaming Video & TVs1Dec 17, 2018
E How to install Amazon prime on my TCL led smart tvStreaming Video & TVs1Dec 8, 2018
B Solved! My Samsung smart tv does not have amazon prime apStreaming Video & TVs1Jun 16, 2018
J Amazon Prime Video and Samsung UN55D6500VFXZAStreaming Video & TVs1Feb 25, 2018
B I have a Samsung 8000 tv and i would like to be able to use Amazon prime do you know if there is a firmware update so that i cStreaming Video & TVs1Apr 16, 2017
G I have a new Samsung UE40Ku6400 Ultra HD LED TV which is struggling to play amazon prime movies and netflix. What do I doStreaming Video & TVs4Mar 4, 2017
D Amazon Prime doesn't work on both Samsung UN55JS9000 TV and Samsung UBD-K8500 4K BluRay player- update when?Streaming Video & TVs2Feb 17, 2017
P Solved! Amazon prime and Netflix won't play on my Samsung smart tv model n55hu68380fStreaming Video & TVs1Jan 20, 2017
M HELP PLEASE!! Amazon Prime quit working on Samsung UN50KU6300FStreaming Video & TVs3Dec 27, 2016
T Netflix and Amazon Prime no longer work with my Samsung UN65HU8550 Smart TVStreaming Video & TVs4May 19, 2016
M Samsung Smart TV Update for Amazon PrimeStreaming Video & TVs6Oct 10, 2015
S Samsung smart tv can't update Amazon PrimeStreaming Video & TVs20Mar 28, 2015

Similar threads
Questionglasses/goggles for viewing Netflix or Amazon prime
QuestionLG vs Amazon Prime problem - any solutions?
QuestionAmazon Fire TV Stick - Can I REMOVE Prime Content?
Amazon prime video
Solved!UN40EH5300 + Amazon prime not working
Solved!I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program
Solved!How do I watch Amazon Prime on my Vizio TV model # E291-A1
Solved!Subtitles don’t work on Amazon prime on Vizio tv
install amazon prime on vizio tv
How to install Amazon prime on my TCL led smart tv
Solved!My Samsung smart tv does not have amazon prime ap
Amazon Prime Video and Samsung UN55D6500VFXZA
I have a Samsung 8000 tv and i would like to be able to use Amazon prime do you know if there is a firmware update so that i c
I have a new Samsung UE40Ku6400 Ultra HD LED TV which is struggling to play amazon prime movies and netflix. What do I do
Amazon Prime doesn't work on both Samsung UN55JS9000 TV and Samsung UBD-K8500 4K BluRay player- update when?
Solved!Amazon prime and Netflix won't play on my Samsung smart tv model n55hu68380f
HELP PLEASE!! Amazon Prime quit working on Samsung UN50KU6300F
Netflix and Amazon Prime no longer work with my Samsung UN65HU8550 Smart TV
Samsung Smart TV Update for Amazon Prime
Samsung smart tv can't update Amazon Prime



See more: Molecular Science And Engineering Building Gatech, Georgia Tech Logo

Laptops Laptop General Discussion Laptop Tech Support MacBooksElectronics & Wearables Streaming Video & TVs Audio Digital Cameras Virtual Reality/Augmented Reality Smartwatches Fitness Trackers Drones & Robots Smart HomeTablets Android Tablets iPad Windows TabletsCell Phones Android Smartphones Cell Phone General Discussion iPhone Windows Phone Wireless Carriers Rooting, Jailbreaking & UnlockingHome Electronics TVs Cameras Set-Top BoxesApps Apps General Discussion Antivirus / Security / Privacy Social Networking Mobile Gaming Auto TechCommunity Article Commentary Community Terms and Conditions Off-Topic / General Discussion Forum Feedback